CM
CONSTANCE M
1 reviews | Active since Apr 2015
16 Jul 2022, 21:02
Useless Bank monies are just being deducted without authorization
I stopped a debit order with Capitec bank. I cancelled a contract with a tracking company and I personally went to the bank to stop the debit order. For the past 7months, this tracking company has been taking money every month and I get charged by capitec on a monthly basis for disputing and reversal as well as charges for the same debit order which they **** to me that they had blocked. It looks like they can't block this service provider and the Debicheck facility doesn't work. Highly frustrated. Imagine how much I have lost for all these transactions on a monthly basis. Put your house in order capitec bank or I am now taking my business elsewhere
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Replies (1)Capitec Bank's replyOfficial
17 Jul 2022, 08:02Good day Constance
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply17 Jul 2022, 08:02
Official
Good day Constance
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
