NH
NYIKO H
1 reviews | Active since Oct 2023
11 Oct 2023, 12:03
Useless Bank in South Africa Capitec
after being given an incident number for making a dispute at North-Gate Shopping center few minutes later the case is closed without communication...i was charged to replace card twice within 24hrs, was charged for deputes twice....3 days later money was released to the merchant that i don`t even know or authorized....I lost all my money and got incident numbers....Capitec service is ****
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
11 Oct 2023, 13:41Good day NYIKO
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Oct 2023, 13:41
Official
Good day NYIKO
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NH
NYIKO H's updateReviewer Update
11 Oct 2023, 14:29Capitec (North-Gate)
Why did the made me pay for 2 x Cards replacements and 2 X Dispute's that they are failing to resolve.....I am waiting for my money back...
Why did the made me pay for 2 x Cards replacements and 2 X Dispute's that they are failing to resolve.....I am waiting for my money back...
NH
NYIKO H's update11 Oct 2023, 14:29
Reviewer Update
Capitec (North-Gate)
Why did the made me pay for 2 x Cards replacements and 2 X Dispute's that they are failing to resolve.....I am waiting for my money back...
Why did the made me pay for 2 x Cards replacements and 2 X Dispute's that they are failing to resolve.....I am waiting for my money back...
Capitec Bank's replyOfficial
11 Oct 2023, 15:47Good day NYIKO
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Oct 2023, 15:47
Official
Good day NYIKO
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NH
NYIKO H's updateReviewer Update
16 Oct 2023, 10:00I am still waiting for your designated official to call me.....
NH
NYIKO H's update16 Oct 2023, 10:00
Reviewer Update
I am still waiting for your designated official to call me.....