pC
pinky C
1 reviews | Active since Dec 2019
27 Nov 2020, 20:49
Useless bank ever!!!!!!!
I have been trying to buy airtime through my app but because of the signal it didnt go through i tried twice with no luck but my money went off Capitec is a useless bank is time a person switch to the best bank in south Africa and forget about this stupid bank......!!!!!
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Capitec Bank's replyOfficial
28 Nov 2020, 07:24I regret learning of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Nov 2020, 07:24
Official
I regret learning of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank