MM
Mashela M
1 reviews | Active since Jan 2024
12 Jan 2024, 17:25
Useless bank
I am so fed up with this bank, can you please unblock my husband's account. This really prove that you run internal *****, how many times have my husband been to your Protea glen mall and all he gets is some lame reason why his account is not unblocked. Please don't push me.
Helpful (0)
Replies (6)0
Replies (6)MM
Mashela M's updateReviewer Update
12 Jan 2024, 17:54I am sure bad publicity is not what you want at the moment. Just unblock the account that's all
MM
Mashela M's update12 Jan 2024, 17:54
Reviewer Update
I am sure bad publicity is not what you want at the moment. Just unblock the account that's all
Capitec Bank's replyOfficial
12 Jan 2024, 18:07Good day Mashela we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply12 Jan 2024, 18:07
Official
Good day Mashela we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
MM
Mashela M's updateReviewer Update
13 Jan 2024, 14:33We don't have time to wait for someone to call,my husband have been to the branch everyday and you know very well you are dealing with internal ***** using my husband's account so better sort out the mess.
MM
Mashela M's update13 Jan 2024, 14:33
Reviewer Update
We don't have time to wait for someone to call,my husband have been to the branch everyday and you know very well you are dealing with internal ***** using my husband's account so better sort out the mess.
Capitec Bank's replyOfficial
14 Jan 2024, 11:49Good day Mashela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 Jan 2024, 11:49
Official
Good day Mashela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
Mashela M's updateReviewer Update
20 Jan 2024, 12:04Your banker called and **** and we still waiting for the recording, do Capitec have code of ethics or morals if your banker can lie and state that I authorized the funds to be available after 48hours. I am starting to question the behavior of your employees, Stephen/Steven or whatever they call you please stop lying because you have put my 1 month old baby in a very crucial state and you seem not to to care, because with those funds we need to give him proper care. This bank seem not to care
MM
Mashela M's update20 Jan 2024, 12:04
Reviewer Update
Your banker called and **** and we still waiting for the recording, do Capitec have code of ethics or morals if your banker can lie and state that I authorized the funds to be available after 48hours. I am starting to question the behavior of your employees, Stephen/Steven or whatever they call you please stop lying because you have put my 1 month old baby in a very crucial state and you seem not to to care, because with those funds we need to give him proper care. This bank seem not to care
MM
Mashela M's updateReviewer Update
20 Jan 2024, 12:04Still the funds are not available
MM
Mashela M's update20 Jan 2024, 12:04
Reviewer Update
Still the funds are not available