MT
Mmamotlhake T
1 reviews | Active since Nov 2020
12 Nov 2020, 21:57
Useless Bank- and useless fraid line- Capitec
Useless bank. my accounts are wiped off and show zero balance. I called their ***** line at 19:43 and listened to their pathetic music until 20:50, No response at all. I even gave up
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Capitec Bank's replyOfficial
13 Nov 2020, 09:27 I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regards Capitec Bank
Capitec Bank's reply13 Nov 2020, 09:27
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regards Capitec Bank