1 reviews | Active since Aug 2021
Useless bank
Worst bank service ever.
I contacted the bank last year when I lost my job to stop payments on my over draft and they just keep referring from one place to another.
My dismissal was unfair and I am currently busy with everything at the CCMA but capitec does not assist at all to cancel the payments. (THERE IS ACTUAL INSURANCE PAID FOR THIS TOO)
Quoting your own credit agreement. UNEMPLOYMENT OR INABILITY TO EARN AN INCOME OTHER THAN AS A RESULT OF DISABILITY BENEFIT
In the event of Unemployment or Inability to Earn an Income other than as a result of Disability, the Insurer will settle your Repayments that become due and payable after your loss of income:
Then moving on to the point I will take to the ombuds man is as follows.
7. CANCELLATION AND SUSPENSION OF YOUR ACCESS FACILITY 7.1 We may: 7.1.1 Suspend the Access Facility at any time if you are in default under this Agreement; or 7.1.2 Close the Access Facility by giving you written notice to that effect at least 10 (ten) Business Days before the Access Facility will be closed. 7.2 Notwithstanding suspension or closure of the Access Facility, this Agreement will remain in effect until you have repaid all amounts owing to us. If we close the Access Facility, the full amount you owe us will immediately become due and payable. You must then pay us the full amount owing on your Account. 7.3 If we know or suspect that your Account is used **********ly, or for ******* or ********* activities, or for any purpose that does not comply with the law, we may immediately without notice terminate the Agreement, and/ or freeze your Account and claim the repayment of all amounts owed by you to us.
I was never given any notice at all about the closure of my overdraft you just closed it without any notification.
Have a good day
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
