BL
Barney L
1 reviews | Active since Apr 2020
02 Jul 2020, 08:57
USELESS BANK
Capitec is a useless bank. I spent R200 trying to call this morning. Spome to Shakur who is useless and clueles. I called again and spole to Nurisha who dropped the call on my ear. I WANT MY MONEY.I AM NOT ASKING FOR IT I WANT IT NOW!!!!
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Replies (2)
Capitec Bank's replyOfficial
02 Jul 2020, 15:27Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2020, 15:27
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
16 Jul 2020, 15:29Good day Barney L
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply16 Jul 2020, 15:29
Official
Good day Barney L
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank