USELESS BANK

This has to be the most useless bank in SA, I was ****med money on my account on 04/07/2023 and called the call center 05/07/2023 to report the incident, case was registered and after 3hours I received an SMS stating case has been closed on their side because the ****mer already used the funds, I called again today 06/07/2023 and spoke to adriana keyser who told me as my bank they cant disclose the outcome of what will happen to the ****mer and telling me what to do and what not to do in future, Capitec is protecting ********s, after 12 years of having this account i will be closing this stupid account, i ADVICE EVERYONE USING CAPITEC TO CLOSE YOUR ACCOUNT BECAUSE THEY WILL NEVER PROTECT YOUR MONEY. USELESS BANK