RT
Refiloe T
1 reviews | Active since Jul 2019
25 Jul 2019, 14:18
Useless bank
I went to the Dobsonville branch on the 22 May 2019 to switch debit orders from ABSA to Capitec. After month end June I noticed no notification went of I sent a message to the Facebook group for assistance . Instead the person who responds told me Capitec doesn't switch debit orders n was not willing to assist. Now my insurance policy has lapsed that I have been paying for more than 12 years
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
26 Jul 2019, 09:11I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply26 Jul 2019, 09:11
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
05 Aug 2019, 09:19Hi Refiloe T
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on ***.
Kind regards
Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on ***.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply05 Aug 2019, 09:19
Official
Hi Refiloe T
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on ***.
Kind regards
Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on ***.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
25 Nov 2019, 08:31Hi Refiloe T
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply25 Nov 2019, 08:31
Official
Hi Refiloe T
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
03 Dec 2019, 08:24Hi Refiloe T
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Dec 2019, 08:24
Official
Hi Refiloe T
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Kindly be advised, I've been trying to contact you but you've been unreachable.
Please return my call on the number provided in the SMS sent to your contact number.
Kind regards
Capitec Bank
Best regards,