Useless Bank

Capitec bank staff is unprofessional and not to mention the service I receive. I often deposit cash and 99 % of the times I stand in n row to make deposit at the ATM, when I get to the machine the deposit option will be unavailable. Why not just inform the people? when getting inside, really frustrated, an arrogant staff member will tell u that the ATM is full and that the bank cost will be R2.57 for every R100. ****************.. happened a few times that I can not deposit because they are either offline or the ATM is full. I did lodge a complain on the email they provide but the service is really not improving. I phoned client service yesterday and the rude lady on the other side say" I will provide u with a number to phone" what is Client care then??