USELESS BANK

I advised Capitec to run debit order on the 26th of every month but then they so eager to deduct and ran debit order on the 23rd before pay day.

Went to the branch and they told me to bring bank statements from my other bank. Why should I do that if I gave them statements already? Now I must pay for those bank charges that bounced and have to pay for statements they require.

They so eager to deduct from your bank account but would drag their feet and give you useless stories instead of helping you out.

Why do they insist that I have to call them or visit the branch to get the matter resolved? I don't have time to go around to the branch like a headless chicken while there's customer service email address and contact numbers.

Might as well close my other accounts I have with the bank. I asked why should I pay bank charges to my other bank for their incompetency and never got an answer. So irritated by this bank. Regret the day I set foot into that bank.