KB
Kurisani B

1 reviews | Active since Feb 2022

13 Oct 2024, 01:45

Useless

Useless

They blocked my money, it’s been 3 weeks now . I call, I go to the branch and no one knows anything . Everytime I do the normal right thing , the people that are suppose to help are clueless. Jesus what kind of bank is this. We are already poor , but you don’t have to treat us like we are poor/ or worse keep our money .

0
Replies (3)
Capitec Bank
Capitec Bank's reply13 Oct 2024, 10:22
Official
Good day Kurisani Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
KB
Kurisani B's update15 Oct 2024, 10:36
Reviewer Update
I’m still waiting for that call even today.

I called even today , they are transferring me between agents. I don’t know what to do anymore honestly
KB
Kurisani B's update15 Oct 2024, 10:45
Reviewer Update
I really need this matter to be sorted, I did nothing wrong.

Please I want my money 😞