GW
Gavin W

1 reviews | Active since Dec 2016

16 Jul 2024, 12:40

Useless

Capitec Business bank. Once you have done a eft payment at the end you are asked if you would like to add the company as a beneficiary. Your select yes. and then get told OOPS something went wrong. This happens 9 x out of 10. . Been told that they are aware of the problem and are working on this 4 months later still not.

0
Replies (2)
Capitec Bank
Capitec Bank's reply16 Jul 2024, 14:11
Official
Good day Gavin Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
Capitec Bank
Capitec Bank's reply18 Jul 2024, 19:02
Official
Hello Gavin

In response your complaint, kindly refer to our telephone conversation held on 18 July 2024 / email correspondence sent to you on 18 July 2024, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank