Urgent: Unauthorized Transactions Causing Negative Balance on My Account

Dear Capitec Bank,

I am writing to formally raise a serious concern regarding *****ulent activity on my savings account. Before these unauthorized transactions, I had only R4 in my account. Yet, two suspicious transactions have created an overdraft of -R7,180.64 even though I never activated any overdraft facility.

To add insult to injury, two further unexplained deductions totaling R6,921.73 and R272.94 were withdrawn from my account yesterday without any notification or valid explanation. This has caused my account to go into a negative balance, which is absolutely unacceptable.

This situation exposes a glaring failure in your security systems and an alarming lack of transparency.

I expect urgent action on this matter to prevent further losses.