1 reviews | Active since Sept 2024
URGENT: REMOVE FUNDS FROM CAPITEC BEFORE YOU GET ****MED TOO
My Capitec banking app was hacked and all funds drained from my savings account - about R35k.
I phoned the ***** department and logged a ***** case, only to be told it was my own fault for divulging personal information - including giving someone my banking app pin and my physical cellphone.
I clearly stated in the investigation that I had my physical cellphone with me and I DID NOT give out my banking app pin to ANYONE.
Capitec are refusing to take responsibility for this very clear inside job and place the blame all on me. But don't worry, I can take it up with SAPS to assist me ... what a joke!!!
Mapule from Capitec ***** took just over 15 mins to conclude the investigation and send a very inaccurate response. I was not even allowed the opportunity to respond before the message service was closed.
I urge you all to remove your funds from Capitec IMMEDIATELY as there is some ***** stuff going on there. Employees have access to all of your information and will do the same to you. Warn your friends, colleagues and family to NEVER bank with Capitec ever! Their low banking fees are definitely not worth the heartache of losing all your hard earned money from someone taking advantage of their position within a bank.
Absolutely shocking service from Capitec. I will never bank with them again, and neither should anyone else!!
