1 reviews | Active since Oct 2020
Urgent case
I took a funeral cover being convinced about the waiting period waiver. I canceled my policies with my previous ensurer.
I did a claim yesterday and was told the I will receive a payment in 4 hours once all my documents are received but have not even now I can't sleep streesing because the funeral is on sarteday, I haven't payed for funeral arrangements
I was told my claim is being assessed when I called and that it will take up to 5 days I only have hours now to pay for funeral arrangements.
I am mourning and also dealing with this at the same time.
I canceled all my policies with reliable insurers trusting capitac with their low primiums an waiting period waiver
I am begging for my issue to be resolved ASAP.
Regards Amanda Mkhwa**** ***
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
