PR
Pearl R

1 reviews | Active since Jun 2020

06 Jul 2020, 08:22

Upset victim of *****

Good day Please be advised that I am very upset and furious. I made payments to accounts which is in the name of individuals and now the money is lost. I then phoned Capitec last week and they told me that the EFT payment made to those accounts cannot be reversed. I have sent the information to a ***** department. I also contacted the company I thought was involved but they confirmed that those are not their accounts. Please do a thorough investigation and if the evidence is needed you can email me but I am now sick and tired of all of these ******** and ********** people living out there. They need to be brought to justice and punished and the people must get their money back. Thank you

0
Replies (3)
Capitec Bank
Capitec Bank's reply06 Jul 2020, 12:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
PR
Pearl R's update06 Jul 2020, 12:53
Reviewer Update
Please inform me via email at ***. thank you so much.
Capitec Bank
Capitec Bank's reply14 Jul 2020, 12:41
Official
Good day Pearl R

I have attempted to contact you on a few occasions to no avail.

Please be advised the matter has been resolved on our side and an email has been sent.
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank