LL
Lame L

1 reviews | Active since Oct 2018

18 Oct 2018, 22:22

UPS debit order

A couple of months ago, I got an SMS from Capitec Bank saying that I will be alerted of all debit orders more than R30. That was pure lies. Since then I have cancelled more than 5 unauthorized debit orders. On Monday another one went through and I cancelled it. To my surprise I got another one today, but this one their App does not give me an option to dispute it. I'm ready to change banks now!

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Oct 2018, 09:00
Official
I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank