TM
Teboho M

1 reviews | Active since Oct 2018

18 Apr 2019, 20:12

Uploaded information to Facebook and denies it

Stop uploading clients' information to Facebook for Adverti*****ts only to stubbornly deny it by saying they "may query directly with Facebook" when requested to remove the information.

Please let me know if my business is not important to you so I can move it. Otherwise sort this out and remove all my information from all your marketing platforms.

0
Replies (3)
Capitec Bank
Capitec Bank's reply23 Apr 2019, 10:14
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
TM
Teboho M's update20 May 2019, 19:41
Reviewer Update
I hereby confirm that  Capitec has responded to the issue above with urgency and no longer appear in the advertisers list on my Facebook. Thanks Wendy! 
TM
Teboho M's update22 May 2019, 04:38
Reviewer Update
And now it appears again!