MC
Melusi C
1 reviews | Active since Jun 2018
16 Sept 2024, 21:35
Upgrade debit reversal systems
Very dysfunctional debit order dispute or reversal system.
First and for most why is it R400 on App? Secondly why can’t other debit orders be stopped. I would understand if it was a personal loan that I am not able to reverse but it’s a service I app**** for that I can opt out of if I want and if the service provider is not happy with the reversal I can communicate with them directly.
I think you can really do Better here because if debit ***** is done on my card, and I needed to use that money immediately I can be able to stop or reverse it fast.
Just sincerest observation🙏🏽
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Replies (1)Capitec Bank's replyOfficial
17 Sept 2024, 07:19Hi Melusi, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply17 Sept 2024, 07:19
Official
Hi Melusi, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
