1 reviews | Active since Jul 2012

18 Apr 2016, 15:06

Updating of documents

Hi<br> <br> For past couple of weeks I have trying to update my details at the bank for FICA purposes and brought my original lease agreement and I was told i cannot use my lease agreement and this is only document that I have with my new address which I am living at for just over 2 months. <br> <br> Please is there any way that one of your consultants can assist me in terms of this because now at this point in time I cannot access my bank account or get paid the end of this month.<br> <br>

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Apr 2016, 11:58
Official
Hello Boniettao,

I acknowledge your posting, and have referred it to Ana Henqiques for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank