Update on no credit card - company does not exist on their database

An update on my complaint of agism and not being able to get a credit card. An employee has been in touch and said to go into the bank where they would send through the application. I also had a call from the branch to come in as all references etc. were now agreed. We returned today and after being there over an hour we were told it was declined as the company I work for was not on compuscan. When I asked what is required to be on compuscan it was said that the company has to pay tax to be on there. Well news for Capitec, the company exists I have been there almost 8 years and I know for a fact that the company is registered and pays tax and vat. This was an utter humiliation yet again. We asked how we go about withdrawing all our funds i.e the whole family and was told you can transfer R100k at a time. The lady from the branch who called me to see when I would be in was missing. We knew she would not be there. We were told she was at a meeting. - Our guess is she did not want to be there if this happened again. Capitec is no longer the bank they were at the start. Their reputation is *****ed.