HK
Hannes K
1 reviews | Active since Aug 2023
28 Aug 2023, 21:15
UPDATE ON CAPITEC REVIEW
I wanted to give an update on the previous review written on 23 August: the complaint was handled with respect and efficiency, and this is appreciated. Although I ended up going to another bank, I can say that if my application were handled in the same manner as my complaint, there would not have been a problem to start with.
Well done to the Capitec team who handled it!
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Capitec Bank's replyOfficial
29 Aug 2023, 09:02Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply29 Aug 2023, 09:02
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
29 Aug 2023, 11:14Good day Hannes K
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊 We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊 We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank
Capitec Bank's reply29 Aug 2023, 11:14
Official
Good day Hannes K
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊 We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank
Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊 We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.
Kind regards Capitec Bank