TB
Theon B
1 reviews | Active since Jun 2015
19 Jun 2015, 11:55
Unwilling service
Went to do a transaction and asked for advise and different options for a big cash withdraw. Was helped with a bad attitude and got the feeling that the person was not really in the mood to help. Got short answers and she got more and more irritated with every question we asked.
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Capitec Bank's replyOfficial
19 Jun 2015, 12:27Hello THENAT,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply19 Jun 2015, 12:27
Official
Hello THENAT,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank