Unwanted Debut orders

Hi

I am a very angry customer. I went to your branch at Sam Ntuli to dispute a debit order to actually stop it because they are not allowed to debit my account. I was told that I can't get a reversal but I can stop the debit from going of in the future... This debit order has been going off for 3months since I went it. I can't get a chance to go to the branch again I have things to do. Stop this debit order or I move to another bank. I am working with peoples money and this debit keeps going of. Agents telling me about a Debi check. How is my money not safe with you guys. I am not happy I want my money or I am moving to another bank.

Regards