1 reviews | Active since Jul 2016
Unusual charges / money missing
Good day.
I am a bit upset with Capitec bank despite the fact that I am bank with them for quite a while. I just recently removed money from a extra account a created to my main account. Then I notice that there were money missing...and I know what the amount was then I transferred. Now my question is....where is the money? The amount is not very mutch but still....I wanted to use the bit of money I have to link my card to payment system...but for some strange reason there is money missing.
I emailed a full statement to myself it shows me that the money comes into my account....but nothing that goes out....did Capitec take the money? I dont know....
Would like some feedback on this. Thank you
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Noku Skenjana for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Swanepoel
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla Skenjana
Complaint Management Officer
Good day Mr Swanepoel
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla Skenjana
Complaint Management Officer
