kS
kb S
1 reviews | Active since Mar 2021
17 Jun 2024, 20:20
Unthotrised debit
On the 7 of june the was a money that was debited from my account, immediately call capitec to tell them that i was amount debited to my account which i don't know, they stopped my card but even today i have not yet received it my money back.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
18 Jun 2024, 07:55Good day Kb,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply18 Jun 2024, 07:55
Official
Good day Kb,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
kS
kb S's updateReviewer Update
19 Jun 2024, 19:49On 18 June at 15:13, I received an email stating that Sabrina, who is handling my complaint, would call me within 2 hours. However, I am still awaiting her call.
kS
kb S's update19 Jun 2024, 19:49
Reviewer Update
On 18 June at 15:13, I received an email stating that Sabrina, who is handling my complaint, would call me within 2 hours. However, I am still awaiting her call.
kS
kb S's updateReviewer Update
21 Jun 2024, 12:35"It's as if Capitec is working with these ****mers. How can they fail to bring back my money and insist that I subscribed when I didn't? I want my money back, or else I'm taking my business somewhere else."
kS
kb S's update21 Jun 2024, 12:35
Reviewer Update
"It's as if Capitec is working with these ****mers. How can they fail to bring back my money and insist that I subscribed when I didn't? I want my money back, or else I'm taking my business somewhere else."