LP
Lebo P
1 reviews | Active since Sept 2022
15 Feb 2025, 08:57
Unsympathetic Audience 013
I had deleted my app and it required me to come to the nearest branch, I was at Gezina and got the worst service of my life, Audience was inconsiderate and unsympathetic regarding my little query ,
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Replies (2)
Capitec Bank's replyOfficial
15 Feb 2025, 10:39Good day Lebo P. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
Capitec Bank's reply15 Feb 2025, 10:39
Official
Good day Lebo P. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
LP
Lebo P's updateReviewer Update
11 Mar 2025, 09:59Thanks for getting back to me with the calls and WhatsApp, I went back and Audience gives me the eye , when I went I had the same issue and the branch manageress assisted with a big smile and very pleasing attitude I see why she is the branch ,so thanks to her I will only always want assistance from her .
LP
Lebo P's update11 Mar 2025, 09:59
Reviewer Update
Thanks for getting back to me with the calls and WhatsApp, I went back and Audience gives me the eye , when I went I had the same issue and the branch manageress assisted with a big smile and very pleasing attitude I see why she is the branch ,so thanks to her I will only always want assistance from her .