NM
Ntombifikile M
1 reviews | Active since Nov 2020
07 Oct 2022, 16:37
Unsuccessful transaction
On the 25/9/2022 i was buying online capitec fail to deliver the message so that I must approve the transaction was unsuccessful. I wait for 10 days when I call them they told me the money is on hold I don't understand because they don't want to do so although they see I didn't click any approval
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Ntombifikile M's updateReviewer Update
08 Oct 2022, 09:14Big ********
NM
Ntombifikile M's update08 Oct 2022, 09:14
Reviewer Update
Big ********
Capitec Bank's replyOfficial
08 Oct 2022, 15:58Good day Ntombifikile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply08 Oct 2022, 15:58
Official
Good day Ntombifikile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank