JP
Juan P

1 reviews | Active since Jul 2011

24 Nov 2015, 13:43

Unsolicited spam sms from Capitec

Last week I replaced my keyring internet banking ****le at capitec. <br> Since then I have been getting unsolicited marketing spam from Capitec without my<br> consent. I did phone capitec and got through to Naomi, who said she'll investigate.<br> I also asked her to provide me with the name of the person who put my name on the<br> unsolicited capitec marketing spam list without my consent. I DO NOT WANT marketing<br> material!<br> I moved away from absa to capitec because of absa's continued spamming and unsolicited<br> smsses and phone calls. PLEASE do not let this happen with capitec as well!!<br> My call reference number is: ***6

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Nov 2015, 08:47
Official
Hello juan123,

I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank