TM
Tumelo M

1 reviews | Active since Jul 2015

24 Jul 2020, 12:36

Unsatisfied with your service

Capitec is extremely devious. You have increased my retrenchment/unemployment insurance by 100%. How did I go from paying R200 to R400. I called your call center and your agent was just as useless as this bank. You are disgusting we are in the middle of a pandemic and all you want to do it make more money out of people who are already burden.

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Jul 2020, 14:57
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank