JG
Janita G

1 reviews | Active since Aug 2016

13 Aug 2016, 16:30

Unsatisfied servicelocking lost card

<p>I phoned the bank on 05. 08. 2016 to block my lost card. </p> <p>The consultant assited me and provided the reference number: ********** 5</p> <p>I found out today that my sons card was blocked onstead of mine. </p> <p> </p> <p>This is really unacceptable!!!! </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Aug 2016, 08:55
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank