LK
Lesego K
1 reviews | Active since Jul 2018
27 Jun 2019, 15:05
Unsatisfied customer service
I had an encounter with a rude service door gentlemen in Capitec Rosebank Mall at around 14;30 today he was rude and very cheeky to customers I ended up just walking out without resolving my matter.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
27 Jun 2019, 15:44I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply27 Jun 2019, 15:44
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank