Unsatisfied Customer

I deposited R3000 into a wrong capitec account number on the 11 June 2024 at 12:45. I immediately called Capitec to try and help me retrieve my money and I didn't get any help from the call center agent, told me that I'd need to persue this matter as a civil case. I went to the branch the following morning to try and see if maybe they can help me, the consultant basically said "Sorry we can't retrieve your money back as we need permission from the person you deposited the money into"

How do they need permission from that person with my money? Yes I made a mistake, but it's my money and I need it. Capitec is just unfair, now I loose my money - how will I even afford a lawyer arg