TM
Thamsanqa M
1 reviews | Active since Apr 2020
21 Dec 2021, 23:44
Unsatisfied client
Helo peter, Capitec have been allowing unauthorized debit orders from Car tracker and telkom. I cannot disputes those two debit orders
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
22 Dec 2021, 06:00Good day Thamsanqa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply22 Dec 2021, 06:00
Official
Good day Thamsanqa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TM
Thamsanqa M's updateReviewer Update
22 Dec 2021, 22:26I haven't received any call. I made a call today your told me that Capitec cannot help me to reverse debit orders that I wasn't authorized them. Now I am forced to change account number
TM
Thamsanqa M's update22 Dec 2021, 22:26
Reviewer Update
I haven't received any call. I made a call today your told me that Capitec cannot help me to reverse debit orders that I wasn't authorized them. Now I am forced to change account number
Capitec Bank's replyOfficial
22 Feb 2022, 11:46Hi Thamsanqa
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply22 Feb 2022, 11:46
Official
Hi Thamsanqa
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank