Unsatisfactory service with Capitec Bank

Capitec bank went and closed my account without letting me know, when I call the client care centre they continuously keep hanging up because they cannot provide substantial answers.

They seem to not know how to assist on their end and as a result just keep hanging up. It’s not a network issue either because the one lady that was helpful spoke to and said she cannot provide the necessary information on her end and then transferred me to another department however they hung up on their end.

I know how it works in a client care centre, when the line cuts you call back, I’ve spoken to a total of 5 consultants of which 4 hung up and non of them have bothered to call back. I want my money and to close this account, such a ****py bank.