ND
Nqwenelwa D

1 reviews | Active since Nov 2022

16 Nov 2022, 07:18

Unsatisfactory service

There was an online transaction in my account and I called the bank to reverse it. I'm still waiting since Wednesday last week. I canceled the card and went to the bank and get a new one. I don't have the reference number and I'm in desperate need of that money.

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Nov 2022, 07:23
Official
Good day Nqwenelwa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank