pS
pearlene S
1 reviews | Active since Feb 2015
17 Sept 2015, 10:14
unsatisfactory service
I did an eft on tuesday, a day later the money was back into my account. I contacted the call centre and they advised that the account the money was being transfered to was inactive however I did an eft from another acccount and it went through. I would like someone to call me asap with a proper explanation.
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Capitec Bank's replyOfficial
17 Sept 2015, 13:10Hello pft25,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply17 Sept 2015, 13:10
Official
Hello pft25,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank