1 reviews | Active since Jul 2021
Unsatisfactory outcome
On 19 May 2021, an amount of R49870.00 was transferred out of my savings account with Capitec. The forensic department reckoned that it would take them 20 working days to do their investigation. I was asked to open a case with SAPS and submit to the bank a statement under oath. I did what was required of me and gave Capitec Bank the statement under oath and the SPAS case number. On 30 June 2021 I only received R4852.00 . When I went back to the bank I was informed that the R4852.00 was the only amount they could retrieve from that two accounts where my money was transferred into without my consent. My name is Stephen van Rooyen. My cellphone number is *** Hello Peter can you please help me.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
