Unsatisfactory customer service

<p>I had an account with Capitec Bank over 5 years ago if not more & to my knowledge the account was paid in full as I had never received any notification of any outstanding amount. I reinstated my Savings account with Capitec early 2015 & still no notification of any outstanding amounts untill about a month ago I started receiving calls from people calling themselves Shabir Shaik attorneys demanding a payment of about R600 that they say I owe to Capitec.</p> <p>I then went to the bank to enquire why I was never informed of an outstanding balance even when I reinstated my account with them. How can they hand over my account without first trying to recover the balance from me. I never received satisfactory feedback from them instead these attorneys keep on calling and sending me sms's and to my surprise within a month the account has gone from R600 to R1400 which I find very strange.</p> <p>I demand this matter to be carefully looked into as I need to know why would it take so long for Capitec to see that I owe them money and why hand me over without ever contacting me.</p> <p>My contacts are as follows:</p> <p>NL Luthuli, id ********** 646084. Contact number ********** 664</p>