sM
sicelo M

1 reviews | Active since Aug 2012

23 Aug 2016, 06:14

Unsafe banking is risking us as clients

<p>I went to Calton to Deposit. I was serviced by a lady called Tinyiko. I gave her an account number and she proceeded to make a deposit in a different account. by the way this one was a payment for me to recieve receieve my cards at 3pm, that did not happen due to her inconsistence. I suffer brand damage as a speaker who has no cards when my talk also emphasised that with networking comes with cards. </p> <p> </p> <p>nonetheless I went on back to enqiure she the bondly told i did not specific when I think account is specification enough for deposit. This needs to be dealt with, I previously whiched from Standard because they did the same thing and I had come to Capitec and find the same.</p> <p> </p> <p>deal with this please</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Aug 2016, 07:52
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank