Unsafe banking and No assistance

I have been a client of capitec for over 15 years and the last two weeks I have experienced the worst service ever. Firstly I had to block my card as a US company has been taking funds from it. Then 2 days ago I saw another local company Inaconnect taking R95 for the last two months as Debi check that I did not approve. I called capitec they gave me a number to call however this number just rings for this company. The company has no website and reported as ********. My question is what is capitec going to do to assist me in getting my money back. I DID NOT APPROVE ANY DEBICHECK yet they were able to access my account. I don't work, that was all the money I had and I feel unsafe with my banking. If this is not resolved today I am going to social platforms and making it known how unsafe banking with capitec is.