VM
Viviane M

1 reviews | Active since Jan 2022

06 Jan 2022, 16:58

Unsafe banking

Disappointed.... always hear people complaining that their money is missing but never thought it would happen to me. Early this morning R500.00 was debited from my account ref:PM8+CELOB1. I never authorised this ,so I desputed coz the bank can't assist.... it's bad guys & unsafe banking.Evertime they update the security but things like these still happens.

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Replies (2)
Capitec Bank
Capitec Bank's reply06 Jan 2022, 18:21
Official
Good day  Viviane  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply25 Feb 2022, 07:05
Official
Hi  Viviane  

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

  1. Capitec Bank

Best regards,