NM
Nonkululeko M
1 reviews | Active since Oct 2021
08 Oct 2025, 15:10
Unsafe Bank
I'm writing this email with great sadness cause of the service and lack of unsafety of your ATMs and banking app...
In 2022 around August some withdraw my whole salary from my account without my knowledge,I was told to open a case of ***** but nothing or none got back to me 3years later still nothing?!!
That's why I decided to just move my salary to the safer bank which I won't mention but I'll rather pay unreasonable bank charges but I sleep better at night knowing that my money is safe...
I'll advise you to beef up your security or else you'll lose alot of customers,and please stop selling us the wrong information about how much your bank is cause it's the most unless one ever!!!!
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
08 Oct 2025, 16:37Good day Nonkululeko
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply08 Oct 2025, 16:37
Official
Good day Nonkululeko
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NM
Nonkululeko M's updateReviewer Update
08 Oct 2025, 17:003 years later that's all I'm getting,Woooooow!!!!!
NM
Nonkululeko M's update08 Oct 2025, 17:00
Reviewer Update
3 years later that's all I'm getting,Woooooow!!!!!
