Unsafe Bank Ever

Good Day Sir/Madam

The day before yesterday I transferred the money to the wrong account but fortunately I picked that up , I phoned ********** 043 , they rep**** and told me the money is still on that account and they will put the hold on it , promised to phone me back the next day but to no avail , until I phoned them myself , using my airtime , I got the response saying , they still looking for the customer I transferred the money wrongly to and if they find him/her , they will ask if he/she knows about that money and if that somebody says yes , they will not reverse it , saying that they need to get the permission from that person , to reverse my money , if that person says no , they have no option but to leave my money with that someone . My question is , where is my wallet's safety , when I use this kind of bank , when I asked them if you don't find the person , or maybe the person changed the number Long time ago , their advise was that I open up a civil case against that person , that may take years .

Please help me get my R400.00 back please Hello peter .

Thank you