WM
Wayne M
1 reviews | Active since Jan 2020
16 Nov 2021, 13:16
Unresolved Issue
I have written a previous review on here and Capitec have shrugged off the responsibility.
I am unable to link my card to Paypal and they said I must contact Paypal, yet Paypal have advised me that there is a known problem linking Capitec Cards.
They closed the case as resolved, yet nothing has been resolved and I will continue to pursue the problem until it is resolved as Paypal is even more important to me than having a bank account to make payments.
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Replies (2)
Capitec Bank's replyOfficial
16 Nov 2021, 14:11Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter.
.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply16 Nov 2021, 14:11
Official
Good day Wayne
Thank you for letting us know of your concern, and for your patience while we explore this matter.
.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 21:30Hi Wayne
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 21:30
Official
Hi Wayne
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank