CM
Chalmers M
1 reviews | Active since Dec 2025
30 Dec 2025, 19:14
Unresolved CashSend Issue: R300 Missing
My friend sent me a CashSend of R300, but when I tried to collect it at the bank, I got an error. I then went to Shoprite, thinking the bank might be the problem, but they told me the CashSend had already been redeemed. Neither I nor my friend redeemed it, so I don’t understand what happened. This is the second time I’ve experienced this issue, and I’m honestly very disappointed with Capitec.
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Replies (5)0
Replies (5)
Capitec Bank's replyOfficial
30 Dec 2025, 20:43Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry
Capitec Bank's reply30 Dec 2025, 20:43
Official
Hi there , thank you for contacting Capitec Bank. You are through to Andi, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry
Capitec Bank's replyOfficial
30 Dec 2025, 20:44I'm sorry for the inconvenience caused to you, did your ***** log a case?
Capitec Bank's reply30 Dec 2025, 20:44
Official
I'm sorry for the inconvenience caused to you, did your ***** log a case?
Capitec Bank's replyOfficial
30 Dec 2025, 20:56Is there anything else I can assist you with?
Capitec Bank's reply30 Dec 2025, 20:56
Official
Is there anything else I can assist you with?
CM
Chalmers M's updateReviewer Update
30 Dec 2025, 21:03My friend will open the case tomorrow
CM
Chalmers M's update30 Dec 2025, 21:03
Reviewer Update
My friend will open the case tomorrow
Capitec Bank's replyOfficial
30 Dec 2025, 21:09Due to no response I will close the chat.
Capitec Bank's reply30 Dec 2025, 21:09
Official
Due to no response I will close the chat.