Unresolved app function
Very disappointed with Capitec customer service when it comes to resolving customer issues,it’s been 3 full days since I went to the branch and I was given a case number,they did not call the second day,when I made a follow up a day after they kept dropping my call 3 times just after collecting the ID number,they’re app is still not functioning the service I need,very disappointed.
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Capitec Bank's replyOfficial
22 Sept 2021, 08:39Good day Thembi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,
Capitec Bank's reply22 Sept 2021, 08:39
Official
Good day Thembi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Best regards,