Unreliable Bank!! Disappointed

I could not believe that the bank I have banked with for over 10 years could not assist me in a critical time of need Capitec Bank at Retail Park in Beacon Bay. I’ve had two loans that I have paid without missing even one installment(big amounts even), but they could not assist with only R7000 credit just because I have started a new job and only have 1 month service with the new company, that very same job where my salary will be paid to Capitec account. I still cannot believe it and I am deeply hurt. Definitely migrating!!!