PT
Pelisa T
1 reviews | Active since Dec 2023
11 Dec 2023, 12:15
Unreliable Bank
I was hospitalised for a few and while I was there purchases of R134.99 were made on my card every week for 12 weeks, when I noticed this (Back in November) I immediately informed the bank, they said my issue would take 7 to 14 business days to be resolved but to this day I still haven’t received any feedback. My query status still says “in progress”
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Capitec Bank's replyOfficial
11 Dec 2023, 12:18Good day Pelisa,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Dec 2023, 12:18
Official
Good day Pelisa,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank